Support
Consulting

We provide Strategic advice, integrated with technical expertise to clients in various industries. Our offers include a wide variety of service consulting for Support, eService, Field Service and Professional Services operations for technology companies.

We help industry leading service and support operations enhance operational efficacy and drive world class levels of performance, while improving customer satisfaction and loyalty.

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As a Consulting company, we  leverage our enormous base of knowledge & technical expertise, wealth of best practice resources, and the latest quality management techniques to provide you with high-value services and deliverables that will improve your business.

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Our proven strategic planning methods leverage input from key decision makers within the organization, interviews with individual contributors and discussions with key customers to develop the strategic plan and align organizational objectives for maximum business results.

In addition we will align the strategy with customer service industry standards and best practices to ensure your success.

 As pioneers in the technology support industry, we understand the value of strategically aligned service operations, clear management analysis and practical implementation techniques that yield measurable return on investment. Our highly regarded consulting services can help you address a wide variety of business challenges.

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We offer: 

• Small - Medium Business & Brand Development Consultants

• Business & Brand Strategists

• Product Research and Development

• Paralegal expert advise

• Internal policies & procedures drafting

• Operations Management

• Transcribing & Proofreading

• Administrative Services